{"id":1062,"date":"2025-01-24T02:32:06","date_gmt":"2025-01-24T02:32:06","guid":{"rendered":"https:\/\/flamtec.es\/?page_id=1062"},"modified":"2025-01-29T07:57:34","modified_gmt":"2025-01-29T07:57:34","slug":"devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/flamtec.es\/fr\/devoluciones-y-reembolsos\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1062\" class=\"elementor elementor-1062\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79dbf3a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79dbf3a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a8e4026\" data-id=\"1a8e4026\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50deca1c elementor-widget elementor-widget-text-editor\" data-id=\"50deca1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h3 class=\"wp-block-heading\"><strong>Retours<\/strong><\/h3>\n<p><\/p>\n<p>Au&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/flamtec-combusti%C3%B3n-iberica-s-l\/\" target=\"_blank\" rel=\"noreferrer noopener\">Flamtec Combusti\u00f3n Ib\u00e9rica, S.L.<\/a>Nous veillons \u00e0 ce que nos clients soient enti\u00e8rement satisfaits de leurs achats. Si, pour quelque raison que ce soit, vous n'\u00eates pas satisfait des produits re\u00e7us, nous proposons une proc\u00e9dure de retour selon les conditions suivantes :<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><p><\/p>\n<li><strong>Produits pouvant \u00eatre retourn\u00e9s :<\/strong>&nbsp;Nous acceptons les retours de produits qui n'ont pas \u00e9t\u00e9 utilis\u00e9s, install\u00e9s ou modifi\u00e9s. Les produits doivent \u00eatre dans leur emballage d'origine et en \u00e9tat de revente. Nous n'acceptons pas les retours de produits qui ont \u00e9t\u00e9 manipul\u00e9s, endommag\u00e9s ou ouverts, sauf si l'article est d\u00e9fectueux ou incorrect.<\/li>\n<p><\/p>\n<li><strong>Date limite de retour :<\/strong>&nbsp;Les retours doivent \u00eatre demand\u00e9s dans les 7 jours suivant la r\u00e9ception de la commande. Si aucune notification n'est re\u00e7ue dans ce d\u00e9lai, nous ne pourrons malheureusement pas traiter le retour.<\/li>\n<p><\/p>\n<li><strong>Les retours pour cause de d\u00e9fauts ou d'erreurs d'exp\u00e9dition :<\/strong>&nbsp;Si le produit re\u00e7u est d\u00e9fectueux ou ne correspond pas \u00e0 la commande pass\u00e9e, veuillez nous contacter imm\u00e9diatement. Dans ce cas, nous vous renverrons gratuitement le produit et nous vous le remplacerons ou vous le rembourserons.<\/li>\n<p><\/p><\/ul>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><strong>Remboursements<\/strong><\/h3>\n<p><\/p>\n<p>Si votre retour est approuv\u00e9, nous proc\u00e9derons au remboursement dans les conditions suivantes :<\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><p><\/p>\n<li><strong>Mode de remboursement :<\/strong>&nbsp;Le remboursement sera effectu\u00e9 par le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour effectuer l'achat. Le temps n\u00e9cessaire pour que le remboursement apparaisse sur votre compte d\u00e9pend de votre institution financi\u00e8re, mais peut g\u00e9n\u00e9ralement prendre entre 7 et 15 jours ouvrables.<\/li>\n<p><\/p>\n<li><strong>Frais d'exp\u00e9dition :<\/strong>&nbsp;En cas de retour pour des raisons non li\u00e9es \u00e0 des d\u00e9fauts du produit ou \u00e0 des erreurs d'exp\u00e9dition, les frais de retour sont \u00e0 la charge du client. Si le retour est approuv\u00e9 en raison d'une erreur de notre part, nous prendrons en charge les frais d'exp\u00e9dition.<\/li>\n<p><\/p>\n<li><strong>Produits non remboursables :<\/strong>&nbsp;Certains produits, tels que les pi\u00e8ces sur mesure ou les commandes sp\u00e9ciales, ne peuvent \u00eatre retourn\u00e9s ou rembours\u00e9s. Dans ces cas, vous en serez inform\u00e9 \u00e0 l'avance.<\/li>\n<p><\/p><\/ul>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><strong>Proc\u00e9dure de retour et de remboursement<\/strong><\/h3>\n<p><\/p>\n<ol class=\"wp-block-list\"><p><\/p>\n<li><strong>Demander un remboursement :<\/strong>&nbsp;Pour lancer la proc\u00e9dure de retour, veuillez contacter notre service client\u00e8le dans le d\u00e9lai indiqu\u00e9 ci-dessus, en indiquant le num\u00e9ro de commande et les d\u00e9tails du produit \u00e0 retourner.<\/li>\n<p><\/p>\n<li><strong>Instructions pour le retour :<\/strong>&nbsp;Une fois la demande de retour approuv\u00e9e, nous vous fournirons des instructions sur la mani\u00e8re de renvoyer le produit \u00e0 notre si\u00e8ge.<\/li>\n<p><\/p>\n<li><strong>Remboursement :<\/strong>&nbsp;Apr\u00e8s r\u00e9ception du produit dans nos locaux et v\u00e9rification de son \u00e9tat, nous proc\u00e9derons au remboursement correspondant, qui sera port\u00e9 \u00e0 votre compte dans un d\u00e9lai de 30 jours ouvrables.<\/li>\n<p><\/p><\/ol>\n<p><\/p>\n<p>Si vous avez des questions concernant nos politiques de retour et de remboursement, n'h\u00e9sitez pas \u00e0 nous contacter. Notre \u00e9quipe se fera un plaisir de vous aider \u00e0 r\u00e9soudre toute situation.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retours Chez Flamtec Combusti\u00f3n Ib\u00e9rica, S.L., nous veillons \u00e0 ce que nos clients soient enti\u00e8rement satisfaits de leur achat. Si, pour quelque raison que ce soit, vous n'\u00eates pas satisfait des produits re\u00e7us, nous vous proposons une proc\u00e9dure de retour selon les conditions suivantes : Remboursements Si votre retour est approuv\u00e9, nous proc\u00e9derons au remboursement selon les conditions suivantes : Processus de remboursement [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1062","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Devoluciones y Reembolsos - Flamtec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/flamtec.es\/fr\/devoluciones-y-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y Reembolsos\" \/>\n<meta property=\"og:description\" content=\"Devoluciones En&nbsp;Flamtec Combusti\u00f3n Ib\u00e9rica, S.L., nos aseguramos de que nuestros clientes est\u00e9n completamente satisfechos con su compra. 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